Personal Information Protection Policy (Privacy Policy)
LONDOH Co., Ltd. (hereinafter referred to as "the Company") recognizes the protection of privacy as a social responsibility in our corporate activities by securely managing the personal information entrusted to us by our customers. To fulfill this responsibility, we have established a personal information protection policy. All employees of the Company are committed to handling, managing, and maintaining personal information appropriately in accordance with this policy.
1. Collection of Personal Information
The Company collects personal information such as names, addresses, phone numbers, dates of birth, email addresses, and transaction details between the customer and the Company, within the necessary scope to achieve the intended use.
2. Purpose of Using Personal Information
The purposes for which we use customers' personal information are as follows:
・To provide our products, services, and after-sales services.
・To inform customers about products and services offered by the Company, its group companies, and its business partners.
3. Management and Protection of Personal Information
The Company takes necessary and appropriate measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information entrusted to us by customers. To this end, we implement organizational measures for personal information protection, including employee education and awareness initiatives.
4. Provision of Personal Information
The Company does not provide customers' personal information to third parties except in the following cases:
・When the purpose of providing information to a third party has been publicly announced in advance.
・When disclosure is required by law.
・When the Company determines it is necessary to prevent significant harm to the life, body, or property of the customer or a third party.
5. Shared Use of Personal Information
When outsourcing business operations to other companies, the Company may disclose customers' personal information to the subcontractors. In such cases, we require these companies to manage the information appropriately and securely, just as we do.
6. Correction and Deletion of Personal Information
If there is a request for the correction or deletion (hereinafter referred to as "correction, etc.") of personal information, the Company will conduct an investigation within a reasonable period and correct the content of the personal information based on the results, within the necessary scope to achieve the intended use.
7. Inquiries
For questions or comments regarding the handling of personal information, please contact us at the following:
By Phone:
LONDOH Co., Ltd. Customer Consultation Desk
Customer Consultation Desk: 0800-800-1991 (toll-free)
FAX: 0120-667-585
Business Hours: 9:30 AM - 5:30 PM (Monday to Friday, excluding Saturdays, Sundays, holidays, and year-end/New Year holidays)
By Mail:
1-13 Sanbancho, Chiyoda-ku, Tokyo 102-0075
World Wide Center, 6th Floor
LONDOH Co., Ltd. Customer Consultation Desk
About Visiting Our Office:
We regret to inform you that we cannot accept direct visits for inquiries. Thank you for your understanding.
